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My website has been hosted on Godaddy for 12 years and I have my email accounts set up there as well. I never had an issue until Godaddy transitioned to Office 365. Basically, outgoing email gets hung up in the OUTBOX frequently and usually when there is an attachment (small or large file size - it doesn't matter. Occasionally I receive a message in OUTLOOK saying something like "...some users may be experiencing issues with sending email with attachments.... it is a known issue and we are working on a solution - there is no need to call customer service." I have had BASK Technologies and Microsoft customer support trying to sort it out for weeks. First started back in April - very frustrating. When I hit "send" I expect that my email was sent. After multiple complaints from clients that they had not received my email, I noticed my outgoing email was stacking up in my Outbox. Resending email from the Outbox doesn't work. I now believe it is GoDaddy that is the problem.
Sorry for the long story but here is the question. How do I move my Office 365 licenses to another email host? If I can do that, who has a rock-solid reputation for hosting 365?
RockBach
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Same deal, I have had GoDaddy for WAY more than a decade, never an issue with my email... this switch to outlook this year (2023) and all of the sudden, major issues, I have been blocked from sending emails, some sort of a spam hack?? Not my fault, my email is protected with a godaddy generated password. I was promised 72 hours and I'd be back up and running, if spent $100cad on anti-spam software (which I reluctantly did) and went through list of steps such as multi level authentication protocols and a list of other stuff, now GoDaddy says I it will be "5 to 7" days and I should be back. That will be 2 FULL weeks since the issue. I run a business and I'm on the verge of losing 2 clients over email trust. This is insane! I pay good money to GoDaddy so this doesn't happen. It's almost a lawsuit if I lose clients over this, none of this appears to be my fault and its killing my business. GoDaddy is blaming Outlook, saying "they" have to release the account and it takes time... I PAY "GoDaddy", they should fix it in a maximum 48 hours, NOT 2 WEEKS, then pass the blame. I'm pretty angry at this point, this is effecting how I make my living. Brutal. #GoDaddy #oulook" #microsoft Anyone thinking about signing up their business with GoDaddy and using the outlook email system, do some research. This is brutal! #Windows365Business
1) You could migrate directly to Microsoft 365:
Migrate Office365 from Godaddy to Microsoft (answered by Monique Tang MSFT)
2) Contact GoDaddy about your incident and see if they can troubleshoot:
https://ca.godaddy.com/help/contact-us
If this is helpful please accept answer.
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It seems that the licenses could not be moved to others:
https://answers.microsoft.com/en-us/msoffice/forum/all/can-o365-licenses-be-moved-from-one-tenant-to/24f6ac12-8df0-4353-b9d6-6c564b3e2361
As @Dillon Silzer said, you could migrate to Microsoft 365, but maybe you also could not do it directly.
https://answers.microsoft.com/en-us/msoffice/forum/all/how-can-i-migrate-from-godaddy-microsoft-office/d6fa8598-c7fb-47b2-9c31-f24542ccf495#:~:text=There%20is%20no%20direct%20way%20to%20move%20an,import%20the%20mailbox%20data%20from%20Godaddy%20to%20Microsoft.
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The Problem with Go-Daddy is they specoialized in small businesses in a way that a small business would not need a dedicated IT person to make it work.
They left that neighborhood when they went to 365. After a 2 hour hold, the support line gives a double busy signal and hangs up.
Just one of the reasons I am going to migrate elsewhere.