How do I sync a device on a hybrid environment

Admin User 1 Reputation point
2022-08-11T13:08:46.827+00:00

I am having issues when I try to sync a device on a hybrid environment to Azure AD

The specific error code I'm getting is this one:

Error phase : join
Client ErrorCode : 0x801c03f3
Server ErrorSubCode : error_missing_device

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. risolis 8,701 Reputation points
    2022-08-12T07:28:40.323+00:00

    Hello @Admin User

    Thank you for your post.

    On my humble opinion, I would suggest to review the following settings as seen below:

    -Review any conditional policy access in place that can be filtering the user Location based , Legacy devices or OS and so on...

    -Check if the end-user affected is being displayed under Sign-in Risky users blade

    -Also, it is a good idea if you can double-check if OU attribute from the machine/device was on sync'd with AD Connect

    Furthermore, the next articles below might help you to get more ideas where to isolate the issue and troubleshoot it so, see them:

    https://learn.microsoft.com/en-us/azure/active-directory/hybrid/how-to-connect-sync-configure-filtering#inbound-filtering

    https://learn.microsoft.com/en-us/azure/active-directory/devices/troubleshoot-hybrid-join-windows-current#step-3-find-the-phase-in-which-join-failed-and-the-errorcode

    https://learn.microsoft.com/en-us/samples/azure-samples/dsregtool/dsregtool/

    I hope this can be helpful for you.

    Looking forward to hear back from you.

    Cheers,

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