How do I sync a device on a hybrid environment

Question

I am having issues when I try to sync a device on a hybrid environment to Azure AD

The specific error code I'm getting is this one:

Error phase : join
Client ErrorCode : 0x801c03f3
Server ErrorSubCode : error_missing_device

Answer 1

Hello @Admin User

Thank you for your post.

On my humble opinion, I would suggest to review the following settings as seen below:

-Review any conditional policy access in place that can be filtering the user Location based , Legacy devices or OS and so on...

-Check if the end-user affected is being displayed under Sign-in Risky users blade

-Also, it is a good idea if you can double-check if OU attribute from the machine/device was on sync'd with AD Connect

Furthermore, the next articles below might help you to get more ideas where to isolate the issue and troubleshoot it so, see them:

https://learn.microsoft.com/en-us/azure/active-directory/hybrid/how-to-connect-sync-configure-filtering#inbound-filtering

https://learn.microsoft.com/en-us/azure/active-directory/devices/troubleshoot-hybrid-join-windows-current#step-3-find-the-phase-in-which-join-failed-and-the-errorcode

https://learn.microsoft.com/en-us/samples/azure-samples/dsregtool/dsregtool/

I hope this can be helpful for you.

Looking forward to hear back from you.

Cheers,

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