Websites hosted on Azure not available from Bouyges Telecom mobile internet

Antoine Pihen 1 Reputation point
2022-08-11T13:44:32.55+00:00

Hi,

I can't access to my websites zenpark.com and flex.zenpark.pro when I use my mobile internet from Bouygues Telecom network in France.
Those websites are hosted on Azure and I can't neither go to azure.microsoft.com using my mobile data (still from Bouygues Telecom)

So, I guess there is an important issue between Azure and Bouygues and probably other websites hosted on Azure are suffering of this.

Could you come back to me asap please ? The impact on our business is huge !

Thank you in advance and have a nice day
Best,

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  1. Ryan Hill 26,856 Reputation points Microsoft Employee
    2022-08-12T01:55:34.317+00:00

    Hi @Antoine Pihen ,

    I sincerely feel what you're going through. But if your mobile provider isn't able to route traffic to your app service endpoints or azure.microsoft.com, you'll need to contact them to get the support you need. I personally was able to access both of your sites and since you did mention your mobile provider by name, I'm not sure if you tried to connecting through a separate ISP.