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Hi,
I can't access to my websites zenpark.com and flex.zenpark.pro when I use my mobile internet from Bouygues Telecom network in France.
Those websites are hosted on Azure and I can't neither go to azure.microsoft.com using my mobile data (still from Bouygues Telecom)
So, I guess there is an important issue between Azure and Bouygues and probably other websites hosted on Azure are suffering of this.
Could you come back to me asap please ? The impact on our business is huge !
Thank you in advance and have a nice day
Best,
Hi @Antoine Pihen ,
I sincerely feel what you're going through. But if your mobile provider isn't able to route traffic to your app service endpoints or azure.microsoft.com, you'll need to contact them to get the support you need. I personally was able to access both of your sites and since you did mention your mobile provider by name, I'm not sure if you tried to connecting through a separate ISP.
Hi,
I'm not sure you understand my important issue.
I'm telling you that all french people using bouygues telecom can't go to azure.microsoft.com and as my websites are hosted on azure, they are not available for bouygues telecom subscribers.
Of course, via other networks it is working but i won't ask all people to change their carrier...
I tried to reach qualified people from Bouygues but I failed but I'll try again
Have you any idea of the problem because azure.microsoft.com is not available too for thousands of french people ?
Thank you and have a nice day
If all other networks are able to access, I really don't know why Bouygues Telecom subscribers wouldn't be able to reach. Can you drop a network trace / .har file to see where the connection is timing out?
Also, can you access any other sites like microsoft.com or store.microsoft.com, etc.?