How to find sync Issue item for bulk user before migrate mailbox account to M365?

Tanisorn Sowudomsilp 231 Reputation points
2022-08-11T14:19:06.947+00:00

Hi All,

How to know regarding sync Issue Items before to migrate mailboxes to M365 for bulk user?, such as command or script to find them on all mailboxes etc..

Thank you so much
Tanisorn Sowudomsilp

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  1. Joyce Shen - MSFT 16,641 Reputation points
    2022-08-16T01:38:14.07+00:00

    Hi @Tanisorn Sowudomsilp

    Do you mean the Sync Issues folder returned by the command Get-MailboxFolderStatistics?

    Sync Issues folder is a container for all synchronization logs. The data in the Sync Issues folder is local and not copied to the server.
    Details are introduced here: https://support.intermedia.com/app/articles/detail/a_id/12123/type/KB

    And you could refer to the related thread here discussed the issue: Purge/delete all SyncIssues in Exchange mailboxes
    The contents of the Sync Issues folder are not copied to your server, and you cannot view the items in the Sync Issues folder from any other computers. So sync issue folder didn’t occupy the space of mailbox database."

    Please Note: Since the web sites are not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.


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