no admin account, no family and other people option and no option to boot from USB or disc. please help

Keiron17 1 Reputation point

Hi guys, I am hoping someone can help me, the PC is telling me i have no admin account at all, even when I goto cmd promt and type the user administrator /active:yes it says cannot find I've also tried the add someone to the computer but the family and other people option is not even showing up, I've had windows 10 put on a USB drive but i can't even boot from boot menu because that option is not there neither, I have noticed that when I restart the windows 10 Pro a logo comes up saying RM Education either before or after the windows logo. Please help me, I'm about to throw the PC out the damn window, thanks in advance...oh I have images of the sign into admin account with the only option to press is No but its telling me its too large to upload it.

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Limitless Technology 39,336 Reputation points


    Thank you for your question and reaching out. I can understand you are having issues related to Booting of Windows.

    It looks some how you lost Admin rights.

    Well, in that case, you need to boot from Windows installation media and access Advanced Recovery Command Prompt and try the fix then.

    Reference :


    --If the reply is helpful, please Upvote and Accept as answer--

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  2. Kapil Arya 7,596 Reputation points MVP


    See if this fix helps you:

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP. 

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