authenticator app

רותם חייק 1 Reputation point

Hello, I broke my old cell phone and I had the app, now I can't log into the app again because it asks for verification from it and I don't have the option to confirm verification either through additional options, what can be done?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dillon Silzer 54,286 Reputation points

    Hi @רותם חייק

    You can try:

    1) Back up and recover account credentials in the Authenticator app

    2) Recover your account with recovery form


    If this is helpful please accept answer.

  2. רותם חייק 1 Reputation point

    I can't recover my account because I have two-step verification, and I can't recover my account that way.

    Plus I didn't have an iCloud account for backup.
    what should i do?

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