Azure Purview scan job fail

Prem Dandiwal (Admin Account) 6

I am trying to scan on prem SQL server DB. The connection test is successful but when it fails when I run the scan

KranthiPakala-MSFT 46,442 Reputation points Microsoft Employee

2022-08-12T16:46:55.34+00:00

Hello @Prem Dandiwal (Admin Account) ,

Thanks for the question and using MS Q&A platform.

As per my understanding seems like your test connection was successful but the scan is failing with above error. Could you please confirm if it happening consistently or intermittently? Most of the times Internal error are transient and auto-resolve and they happen if there are any issues within product. In case if your issue is consistent then I would recommend filing a support ticket for deeper investigation.

Please do share the SR# here once it is filed so that we can track it internally. And if you don't have a support plan, please let us know here.

Thank you
KranthiPakala-MSFT 46,442 Reputation points Microsoft Employee

2022-08-15T18:50:38.147+00:00

Hello @Prem Dandiwal (Admin Account) ,

Following up to check if the issue is consistent or transient? If it's consistent, have you got a chance to file support ticket for deeper investigation? If so, could you please share the SR# with us here. In case if you don't have a support plan, please let me know here.

Thanks