Error installling the Windows 11 2022-08 Security update

Glen Chalemin 31 Reputation points
2022-08-13T03:42:37.233+00:00

2022-08 Security Update for Windows 11 for x64-based Systems (KB5012170)
Install error - 0x800f0922

I have retried several times. Each time it results in the same failure.
I put the tag of Windows 10 security because Windows 11 security was not an available option.

How do I resolve this ?

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
2,747 questions
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Accepted answer
  1. Rachel Gomez 166 Reputation points
    2022-08-13T05:39:07.623+00:00

    Try this steps given below-

    Make sure that your device has enough space. Your device requires at least 16 GB of free space to upgrade a 32-bit OS, or 20 GB for a 64-bit OS. For more info, see Free up drive space in Windows.

    Run Windows Update a few times. Download and install any available updates in Windows Update, including software updates, hardware updates, and some third-party drivers.

    Check third-party drivers and download any updates. You can find third-party drivers and installation instructions for any hardware you’ve added to your device on the manufacturer’s website.

    Unplug extra hardware. Remove all external storage devices and drives, docks, and other hardware you might have plugged into your device that isn’t needed for basic functionality.

    Check Device Manager for errors. In the search box on the taskbar, type device manager. Choose Device Manager from the results. In the window that pops up, look for any device with a yellow exclamation mark beside it (you may have to select each category to switch to the list of devices). Press and hold (or right-click) the device name and select either Update Driver Software or Uninstall to correct the errors.

    Remove third-party security software. Make sure you know how to reinstall your programs and that any necessary product keys are on hand. Windows Defender will help protect your device in the meantime.

    Repair hard-drive errors. In the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type chkdsk/f C: and press the Enter key. Repairs automatically start on your hard drive, and you’ll be asked to restart your device.

    Note: You must have administrator permissions on your device to do this.

    Do a clean restart into Windows.

    Restore and repair system files. In the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type DISM.exe /Online /Cleanup-image /Restorehealth and press the Enter key.

    Regards,
    Rachel Gomez


5 additional answers

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  1. Michael Swift 11 Reputation points
    2022-08-16T14:17:58.177+00:00

    sfc /scannow fixed mine. Be sure to run the command prompt as administrator.

    1 person found this answer helpful.

  2. Dillon Silzer 54,286 Reputation points
    2022-08-13T03:49:40.31+00:00

    Hi @Glen Chalemin

    Try Reset Windows Update with Command Prompt on Windows 11

    https://pureinfotech.com/reset-windows-update-windows-11/#reset_windows_update_commandprompt

    Fix cited from https://www.reddit.com/r/WindowsHelp/comments/unc6nk/windows_11_error_0x800f0922_after_trying_to/

    ---------------------------------------

    If this is helpful please accept answer so others can find this fix.


  3. Glen Chalemin 31 Reputation points
    2022-08-13T04:06:34.803+00:00

    DillonJS,

    1st, thank you for your quick reply. I followed the instructions from that link and got other errors.

    Windows PowerShell
    Copyright (C) Microsoft Corporation. All rights reserved.

    Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows

    PS C:\Users\bigmr> net stop bits
    The Background Intelligent Transfer Service service is stopping..
    The Background Intelligent Transfer Service service was stopped successfully.

    PS C:\Users\bigmr> net stop wuauserv
    The Windows Update service is not started.

    More help is available by typing NET HELPMSG 3521.

    PS C:\Users\bigmr> net stop appidsvc
    The Application Identity service is not started.

    More help is available by typing NET HELPMSG 3521.

    PS C:\Users\bigmr> net stop cryptsvc
    The Cryptographic Services service is stopping..
    The Cryptographic Services service was stopped successfully.

    PS C:\Users\bigmr> Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader*.*"
    Del : Cannot find path 'C:\Users\bigmr\%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader' because it
    does not exist.
    At line:1 char:1

    • Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\ ...
    • ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    • CategoryInfo : ObjectNotFound: (C:\Users\bigmr...work\Downloader:String) [Remove-Item], ItemNotFoundEx
      ception
    • FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand

    PS C:\Users\bigmr>

    So I went and looked and this is what is in C:\Users\bigmr

    PS C:\Users\bigmr> dir

    Directory: C:\Users\bigmr  
    

    Mode LastWriteTime Length Name


    d----- 7/13/2022 12:42 PM .ms-ad
    d-r--- 1/11/2022 5:07 PM 3D Objects
    d-r--- 1/11/2022 6:21 PM Contacts
    d----- 1/11/2022 5:09 PM Documents
    d-r--- 7/7/2022 5:02 PM Downloads
    d-r--- 2/7/2022 5:58 PM Dropbox
    d-r--- 1/11/2022 6:21 PM Favorites
    d-r--- 1/11/2022 6:21 PM Links
    d-r--- 1/11/2022 6:21 PM Music
    dar--l 8/10/2022 12:23 PM OneDrive
    d-r--- 1/11/2022 6:21 PM Saved Games
    d-r--- 1/11/2022 6:21 PM Searches
    d-r--- 1/12/2022 10:16 PM Videos
    -a---- 5/24/2022 5:17 PM 0 Sti_Trace.log

    PS C:\Users\bigmr>

    This PC came with W10 and when I booted it (when it was fresh out of the box) it searched for updates and updated itself to W11. I don't know if that makes a difference but I thought I would at least mention it.

    0 comments No comments

  4. Fabian Santiago 1 Reputation point
    2022-08-23T16:25:31.233+00:00

    i can confirm my issue (now fixed) was related to my virtualized TPM from parallels. i fixed myself by following tips in this parallels forum thread:

    https://forum.parallels.com/threads/failed-to-install-windows-update-kb5012170.358161/

    this seems tied to something being outdated about your UEFI / TPM, from your mobo vendor perhaps. in my case, that's parallels.

    i followed all the above mentioned manual WUS resets, scans, repairs, etc, and nothing worked for me. only this did.

    thanks everyone.

    0 comments No comments