Error installling the Windows 11 2022-08 Security update

Question

2022-08 Security Update for Windows 11 for x64-based Systems (KB5012170)
Install error - 0x800f0922

I have retried several times. Each time it results in the same failure.
I put the tag of Windows 10 security because Windows 11 security was not an available option.

How do I resolve this ?

Answer 1

Try this steps given below-

Make sure that your device has enough space. Your device requires at least 16 GB of free space to upgrade a 32-bit OS, or 20 GB for a 64-bit OS. For more info, see Free up drive space in Windows.

Run Windows Update a few times. Download and install any available updates in Windows Update, including software updates, hardware updates, and some third-party drivers.

Check third-party drivers and download any updates. You can find third-party drivers and installation instructions for any hardware you’ve added to your device on the manufacturer’s website.

Unplug extra hardware. Remove all external storage devices and drives, docks, and other hardware you might have plugged into your device that isn’t needed for basic functionality.

Check Device Manager for errors. In the search box on the taskbar, type device manager. Choose Device Manager from the results. In the window that pops up, look for any device with a yellow exclamation mark beside it (you may have to select each category to switch to the list of devices). Press and hold (or right-click) the device name and select either Update Driver Software or Uninstall to correct the errors.

Remove third-party security software. Make sure you know how to reinstall your programs and that any necessary product keys are on hand. Windows Defender will help protect your device in the meantime.

Repair hard-drive errors. In the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type chkdsk/f C: and press the Enter key. Repairs automatically start on your hard drive, and you’ll be asked to restart your device.

Note: You must have administrator permissions on your device to do this.

Do a clean restart into Windows.

Restore and repair system files. In the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type DISM.exe /Online /Cleanup-image /Restorehealth and press the Enter key.

Regards,
Rachel Gomez

Answer 2

sfc /scannow fixed mine. Be sure to run the command prompt as administrator.

Answer 3

Hi @Glen Chalemin

Try Reset Windows Update with Command Prompt on Windows 11

https://pureinfotech.com/reset-windows-update-windows-11/#reset_windows_update_commandprompt

Fix cited from https://www.reddit.com/r/WindowsHelp/comments/unc6nk/windows_11_error_0x800f0922_after_trying_to/

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If this is helpful please accept answer so others can find this fix.

Answer 4

DillonJS,

1st, thank you for your quick reply. I followed the instructions from that link and got other errors.

Windows PowerShell
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Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows

PS C:\Users\bigmr> net stop bits
The Background Intelligent Transfer Service service is stopping..
The Background Intelligent Transfer Service service was stopped successfully.

PS C:\Users\bigmr> net stop wuauserv
The Windows Update service is not started.

More help is available by typing NET HELPMSG 3521.

PS C:\Users\bigmr> net stop appidsvc
The Application Identity service is not started.

More help is available by typing NET HELPMSG 3521.

PS C:\Users\bigmr> net stop cryptsvc
The Cryptographic Services service is stopping..
The Cryptographic Services service was stopped successfully.

PS C:\Users\bigmr> Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader*.*"
Del : Cannot find path 'C:\Users\bigmr\%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader' because it
does not exist.
At line:1 char:1

• Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\ ...
• ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
• CategoryInfo : ObjectNotFound: (C:\Users\bigmr...work\Downloader:String) [Remove-Item], ItemNotFoundEx
  ception
• FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand

PS C:\Users\bigmr>

So I went and looked and this is what is in C:\Users\bigmr

PS C:\Users\bigmr> dir

Directory: C:\Users\bigmr  

Mode LastWriteTime Length Name

---

d----- 7/13/2022 12:42 PM .ms-ad
d-r--- 1/11/2022 5:07 PM 3D Objects
d-r--- 1/11/2022 6:21 PM Contacts
d----- 1/11/2022 5:09 PM Documents
d-r--- 7/7/2022 5:02 PM Downloads
d-r--- 2/7/2022 5:58 PM Dropbox
d-r--- 1/11/2022 6:21 PM Favorites
d-r--- 1/11/2022 6:21 PM Links
d-r--- 1/11/2022 6:21 PM Music
dar--l 8/10/2022 12:23 PM OneDrive
d-r--- 1/11/2022 6:21 PM Saved Games
d-r--- 1/11/2022 6:21 PM Searches
d-r--- 1/12/2022 10:16 PM Videos
-a---- 5/24/2022 5:17 PM 0 Sti_Trace.log

PS C:\Users\bigmr>

This PC came with W10 and when I booted it (when it was fresh out of the box) it searched for updates and updated itself to W11. I don't know if that makes a difference but I thought I would at least mention it.

Answer 5

i can confirm my issue (now fixed) was related to my virtualized TPM from parallels. i fixed myself by following tips in this parallels forum thread:

https://forum.parallels.com/threads/failed-to-install-windows-update-kb5012170.358161/

this seems tied to something being outdated about your UEFI / TPM, from your mobo vendor perhaps. in my case, that's parallels.

i followed all the above mentioned manual WUS resets, scans, repairs, etc, and nothing worked for me. only this did.

thanks everyone.