Bitlocker suddenly was enabled and encrypted all my files and windows

H.Masomi 1 Reputation point
2022-08-14T04:20:15.843+00:00

Hello
Dear support
I bought a zenbook laptop a month ago but after two weeks suddenly bitlocker was enabled and locked my pc, I dont remember I enabled this feature
what can i do ???

thanks

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Hania Lian 11,121 Reputation points Microsoft Vendor
    2022-09-02T03:30:16.773+00:00

    Hi.
    Some actions may cause Bitlocker to turn on, but this is not a regular action.
    According to your description, you cannot enter the system right now. You can try to find the recovery key in your Microsoft account to unlock the system.

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