I can't access to my w11 laptop after update because of bitlocker

MangoParchita 21 Reputation points
2022-08-14T15:11:52.89+00:00

Yesterday I updated my laptop and after restart a Bitlocker message showed up asking for a key.

I saw that the solution was looking a bitlocker key on my Microsoft account but then another problem came up. When I tried to log in I was forced to set a recovery option for my account, I did it and then it said that I have to wait 30 days to have access to my account again so now I can't look for the key or use my own and only laptop until August 12th.
I don't remember

I can provide information about my account if it's required (until now I've always used it) also I have another Microsoft account that I used on my laptop but when I checked for a key it said that I didn't had one on the account. Sorry for my bad english.

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
2,747 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,096 questions
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Accepted answer
  1. Dave Patrick 426K Reputation points MVP
    2022-08-14T21:24:49.31+00:00

    How can I do it?

    Boot from the install media, delete / recreate partition, continue the install to completion.

    Will it delete everything I have?

    Yes, it will

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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3 additional answers

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  1. Dave Patrick 426K Reputation points MVP
    2022-08-14T17:01:56.23+00:00

    If an account access problem then try resetting via the account recovery form
    https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    Use the Get Help app here to chat online with someone
    https://support.microsoft.com/ContactUs

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  2. Dave Patrick 426K Reputation points MVP
    2022-08-14T20:43:20.61+00:00

    There's really nothing can be done to speed process. In the future I'd suggest adding alternate methods of verification.
    https://support.microsoft.com/en-us/account-billing/get-help-with-your-microsoft-account-ace6f3b3-e2d3-aeb1-6b96-d2e9e7e52133

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  3. Dave Patrick 426K Reputation points MVP
    2022-08-14T21:16:12.09+00:00

    Another option may be to clean install the operating system.

    --please don't forget to upvote and Accept as answer if the reply is helpful--