How do I switch accounts it won't let me?

Jennifer Shanko 1 Reputation point

I received email notification to renew one of my certifications, however when I clicked on it, it automatically logged me in with a different email of mine. When I click log out to switch to the correct log in email it doesn't give me the option nor does it let me add account to link them. I have a few Microsoft certifications and this is concerning me that I cannot get to my dashboard and acct. Please help.
Thank you!

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  1. Dave Patrick 426.2K Reputation points MVP

    Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
    Merge and transfer certification profiles
    Certification Profile/MCID Assistance
    Certification Profile/Account Linking

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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