My Gaming mouse Logitech G502 isn't working

Question

The Logitech G502 gaming mouse does not work,

I lose the usb dongle.
But I can't butcher it with a cable.

Answer 1

Troubleshoot problems with your Microsoft mouse or keyboard

Uninstall and reinstall Mouse driver.

Change USB port

If your receiver is damaged, the Logitech G502 Hero mouse might not work, or the system will not detect it properly. You can try it on another healthy system to find out if the main culprit of this problem is the receiver.

You may try this mouse on another system.

Answer 2

Hello there,

Does the mouse work well after installing the driver downloaded from official website?

Please follow the troubleshooting steps as per the link and share your results after this.
Troubleshoot problems with your Microsoft mouse or keyboard https://support.microsoft.com/en-us/sbs/surface/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-92bc5bb8-836b-4393-b9b6-3baba1e98d9f

I hope this information helps. If you have any questions please let me know and I will be glad to help you out.

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