My Gaming mouse Logitech G502 isn't working

imre kovács 1 Reputation point
2022-08-15T10:33:24.81+00:00

The Logitech G502 gaming mouse does not work,

I lose the usb dongle.
But I can't butcher it with a cable.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,124 questions
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  1. S.Sengupta 14,961 Reputation points MVP
    2022-08-16T00:37:53.553+00:00

    Troubleshoot problems with your Microsoft mouse or keyboard

    Uninstall and reinstall Mouse driver.

    Change USB port

    If your receiver is damaged, the Logitech G502 Hero mouse might not work, or the system will not detect it properly. You can try it on another healthy system to find out if the main culprit of this problem is the receiver.

    You may try this mouse on another system.

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  2. Limitless Technology 39,341 Reputation points
    2022-08-16T14:38:16.433+00:00

    Hello there,

    Does the mouse work well after installing the driver downloaded from official website?

    Please follow the troubleshooting steps as per the link and share your results after this.
    Troubleshoot problems with your Microsoft mouse or keyboard https://support.microsoft.com/en-us/sbs/surface/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-92bc5bb8-836b-4393-b9b6-3baba1e98d9f

    I hope this information helps. If you have any questions please let me know and I will be glad to help you out.

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