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Edge failing to sync. Getting "Last Token Error" in sync-internals of: EDGE_AUTH_ERROR: 6, 2, 0.
any ideas? cannot find anything anywhere on this error code.
Tom
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Hi @Tom Barnes
Which version of Edge are you using? Does the issue only occur with one specific account? Have you tried to reset sync to see if it works?
Besides, you can refer to this doc for more information about troubleshooting Edge sync issue.
I am using 104.0.1293.54 .
It occurs with both my regular account and my admin account, however, it does not seem to be occuring with any other users in our organization. At least that i know of. I had checked out that document before and that is where I came to the conclusion that it is an Authorization issue as i am getting the EDGE_AUTH_ERROR: 6, 2, 0.
I have reset. but i have only done the reset with the option to resync my data. I am reluctant to do the full reset without resync as i really don't want to lose everything. I was hoping someone somewhere would know what an EDGE_AUTH_ERROR: 6,2,0. was before i had to fully reset and wipe my edge account.
Hi @Tom Barnes
I didn't find related information about EDGE_AUTH_ERROR: 6, 2, 0 either. I have no idea how you reset. The right way to reset sync is going to edge://settings/profiles/sync and click Reset sync button. It can fix most of the sync issues.
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I got the same token error.
Only the sign in in my Edge app on my private computer will revert back to "Sign In" on my account status.
I can sign in and it will stick and sync, but then the next day it will ask to Sign In again. Using Windows Hello Pin to log on, and it works elsewhere than Edge.
Error shown in edge://sync-internals/
Auth Error PERSISTENT_ERROR, EDGE_AUTH_ERROR: 3, 13, 800488bd
Error shown in edge://signin-internals/
Event TokenRefreshed
Event TokenRefreshed
Failed. Client ID: <redacted>, resource: https://oneservice.microsoft.com/OneService.Read. Error: Error: Primary Error: kTokenRequestFailed, Secondary Error: kTokenFetchUserInteractionRequired, Platform error: -2147186499, hex:800488bd, Error string: Error code: 0x800488bd, error message:Error
Troubleshooting done:
Possible fix
Hi @Tom Barnes
Please check out this documentation for troubleshooting the "Last Token Error" issue.
Diagnose and fix Microsoft Edge sync issues
-------------------------------------
If this is helpful please accept answer.
Hey thanks,
Been through that. getting an Auth error, just looking to see if anyone could shed some light on that specific auth error.
Tom