Bitlocker problemafter update

Lauri Teppo 21 Reputation points
2022-08-15T16:27:46.58+00:00

because of bitlocker
Today I updated my laptop and after restart a Bitlocker message showed up asking for a key.

I saw that the solution was looking a bitlocker key on my Microsoft account but then another problem came up. When I tried to log in I was forced to set a recovery option for my account, I did it and then it said that I have to wait 30 days to have access to my account again so now I can't look for the key or use my own and only laptop until August 12th.

I can provide information about my account if it's required (until now I've always used it) also I have another Microsoft account

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Gaynor Mounsey 76 Reputation points
    2022-08-16T15:28:42.463+00:00

    I have the same problem. When windows 11had finished its update and restarted the device it asked me for a bitlocker key. It then said I would find this in my Microsoft account which told me I didn’t have a bitlocker code on the laptop.
    I certainly didn’t set one up. I can no longer get into my device. What should I do please?
    Thanks. Urgent request

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  1. Limitless Technology 39,501 Reputation points
    2022-08-16T14:41:18.46+00:00

    Hello there,

    Can you check for the key in the link https://account.microsoft.com/devices/recoverykey

    I would also suggest you to contact the support and check if you can use the account using your old credentials .

    Try connecting to support from here https://support.microsoft.com/contactus

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