Delete O365 Delveoper Account

Ludvik Jerabek 1 Reputation point

To whom it may concern:

I need to delete my old O365 developer instance. According to my login, it was supposed to be permanently deleted on Aug 12, 2022. Since that is not working for me, I tried to create a new O365 developer account via my work O365 credentials, but I was greeted with the following error.

We're unable to send the code to that number. Please provide a valid cell phone number and try again. MS-CorrelationId: 99574f34-f51e-4819-8cab-3c84468f53d6

Is there any way to delete my old tenant?

Microsoft 365 Publishing
Microsoft 365 Publishing
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line. Publishing: The process of preparing, producing, and releasing content for distribution or sale.
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  1. Marilee Turscak-MSFT 33,706 Reputation points Microsoft Employee

    Hi @Ludvik Jerabek ,

    I recommend creating a ticket with the subscription/billing team to get this resolved.

    If you're getting blocked because of the cell phone number and you have provided a valid number, you may receive that error message if you are not including the country code in the number.

    If you have verification options, you can try again by selecting a different option. If your account is fully blocked, you may need to have a global admin let you back in or reach out to the Azure Data Protection team to get access again if there is no other global admin.

    Hope this helps.


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