BingAds: The offline conversion adjustment type is invalid

Question

Hi,

I am using Bing Ads API and when I try to perform an OfflineConversionAdjustment I receive the error "The offline conversion adjustment type is invalid" even if I use values defined in documentation.

This is my body example:

<soap:Body>  
	<ApplyOfflineConversionAdjustmentsRequest  
		xmlns="https://bingads.microsoft.com/CampaignManagement/v13">  
		<OfflineConversionAdjustments>  
			<OfflineConversionAdjustment>  
				<AdjustmentCurrencyCode>EUR</AdjustmentCurrencyCode>  
				<ConversionName>Sales Test</ConversionName>  
				<AdjustmentType>Restate</AdjustmentType>  
				<AdjustmentTime>2022-08-16T06:54:59.027Z</AdjustmentTime>  
				<ConversionTime>2022-08-09T08:00:00.000Z</ConversionTime>  
				<AdjustmentValue>2</AdjustmentValue>  
				<MicrosoftClickId>**********</MicrosoftClickId>  
			</OfflineConversionAdjustment>  
			<OfflineConversionAdjustment>  
				<AdjustmentCurrencyCode>EUR</AdjustmentCurrencyCode>  
				<ConversionName>Sales Test</ConversionName>  
				<AdjustmentType>Retract</AdjustmentType>  
				<AdjustmentTime>2022-08-16T06:54:59.027Z</AdjustmentTime>  
				<ConversionTime>2022-08-09T09:00:00.000Z</ConversionTime>  
				<MicrosoftClickId>**********</MicrosoftClickId>  
			</OfflineConversionAdjustment>  
		</OfflineConversionAdjustments>  
	</ApplyOfflineConversionAdjustmentsRequest>  
</soap:Body>  

This is the body of what I get

<s:Body>  
<ApplyOfflineConversionAdjustmentsResponse  
xmlns="https://bingads.microsoft.com/CampaignManagement/v13">  
<PartialErrors  
	xmlns:i="http://www.w3.org/2001/XMLSchema-instance">  
	<BatchError>  
		<Code>5618</Code>  
		<Details i:nil="true"/>  
		<ErrorCode>OfflineConversionInvalidAdjustmentType</ErrorCode>  
		<FieldPath i:nil="true"/>  
		<ForwardCompatibilityMap i:nil="true"  
			xmlns:a="http://schemas.datacontract.org/2004/07/System.Collections.Generic"/>  
			<Index>0</Index>  
			<Message>The offline conversion adjustment type is invalid</Message>  
			<Type>BatchError</Type>  
		</BatchError>  
		<BatchError>  
			<Code>5618</Code>  
			<Details i:nil="true"/>  
			<ErrorCode>OfflineConversionInvalidAdjustmentType</ErrorCode>  
			<FieldPath i:nil="true"/>  
			<ForwardCompatibilityMap i:nil="true"  
				xmlns:a="http://schemas.datacontract.org/2004/07/System.Collections.Generic"/>  
				<Index>1</Index>  
				<Message>The offline conversion adjustment type is invalid</Message>  
				<Type>BatchError</Type>  
			</BatchError>  
		</PartialErrors>  
	</ApplyOfflineConversionAdjustmentsResponse>  
</s:Body>  

For AdjustmentType I use Retract or Restate as I found in documentation:
https://learn.microsoft.com/en-us/advertising/campaign-management-service/offlineconversionadjustment?view=bingads-13#adjustmenttype
https://learn.microsoft.com/en-us/advertising/bulk-service/offline-conversion?view=bingads-13#adjustmenttype

I tryed to transform the string to uppercase, lowercase too but I didn't work.

How can I solve this? Can you help me, please?

Thank you

Answer 1

I tried in many way. I think it is an API bug.

Is there any way to tell that to the API developers so they can fix it?

Answer 2

For my juice wrld shop, I want to start running Microsoft advertisements. So, if you could, assist me.

Answer 3

Was there ever a resolution to this? I'm attempting to implement OfflineConversionAdjustments via the API (I'm currently using v13 of the API), but the data objects and the service operations mentioned in the documentation DO NOT exist???

https://learn.microsoft.com/en-us/advertising/campaign-management-service/offlineconversionadjustment?view=bingads-13