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Intune Remote Help Rollout Help

Wahaj 1 Reputation point
2022-08-16T09:03:31.347+00:00

Hi

I downloaded the Remote Help app, and wrapped it using an MSI wrapper tool but it doesnt seem to be pushing out to test devices in the assignment group.

Is there anyone that can suggest what may have gone wrong? could it be during the MSi conversion?

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
918 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,743 questions
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  1. Jason Sandys 31,196 Reputation points Microsoft Employee
    2022-08-16T17:53:35.027+00:00

    Why are you doing this in the first place? The documentation gives you exact details on how to deploy the remote help app: https://learn.microsoft.com/en-us/mem/intune/remote-actions/remote-help#deploy-remote-help-as-a-win32-app.

    We don't support converting or wrapping the installer to/in an MSI using any sort of capture (or any method really).

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