Hello @IBN - You can integrate your Enterprise application as a Teams Tab:
Reference doc: https://learn.microsoft.com/en-us/microsoftteams/platform/tabs/how-to/create-tab-pages/configuration-page?tabs=teamsjs-v2
Microsoft Teams Integration with ServiceDesk Plus

IBN
4,041
Reputation points
Hello
Please i need some little assistance on this.
We want to add Microsoft Teams Integration with ServiceDesk Plus for On-prem environment.
We Tried adding ServiceDesk plus from azure portal but unable to integrate the Microsoft Teams.
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ChetanSharmamsft 781 Reputation points Microsoft Vendor
2022-08-16T16:38:59.857+00:00
@IBN
It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.