Blank screen on video call. You have to click pin them to appear.

judge Judy 1 Reputation point
2022-08-16T18:12:52.417+00:00

Teams creates blank light grey screen instead of video on M1 Mac. Where a video should play i just see a blank screem. To see the caller i have to pin them.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,059 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Mohammed Altamash Khan 2,076 Reputation points
    2022-08-22T02:26:12.03+00:00

    Hi @judge Judy

    • Kindly confirm if you are using a corporate wifi or personal , a corporate wifi can block videos in call , Try using the Video call on both network and check results.
    • Blank screen also possible due to slow connection.

    Regards

    --------- If this reply was helpful , Kindly accept the answer ------------

    0 comments No comments