Cannot validate vault credentials

Matthew Vassallo 21 Reputation points
2022-08-17T05:47:15.37+00:00

Hi,

I am testing out MARS on a Vmware machine and whenever I try to validate vault credentials I am getting error ID 34513. I have tried several things as per this article (https://learn.microsoft.com/en-us/azure/backup/backup-azure-mars-troubleshoot) but I am still getting stuck. Can someone help me out please? Thanks

Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,188 questions
{count} votes

Accepted answer
  1. SadiqhAhmed-MSFT 41,296 Reputation points Microsoft Employee
    2022-08-17T07:10:23.867+00:00

    @Matthew Vassallo Thank you for reaching out to us. happy to assist you!

    I understand you're unable to validate your vault credentials on your VMware machine.

    Are you trying to install MARS agent on your VMware host or on a VM?

    Could you please verify the version of MARS agent installed on the machine?

    Latest version being 2.0.9249.0. Download latest version of MARS agent, might help resolve the issue.

    231866-image.png

    Let us know how it goes!

    ----------------------------------------------------------------------------------------------------------------------

    If the response helped, do "Accept Answer" and up-vote it

    0 comments No comments

0 additional answers

Sort by: Most helpful