Stuck while copying/deleting files

redskam 41 Reputation points
2020-09-16T12:49:33.32+00:00

Hey,

I recently got Windows 10 and I ran into a problem :
When I try to copy or delete files, the operation will sometimes stops with "0,00 elements/s" and then I can't cancel the operation (I can pause it but it doesn't do anything)

As additional information that might be useful : I have 3 internal hard drive
C: Drive for windows (SSD),
D: Drive for my documents and such
F: Drive for my programs (SSD)

When it happens :
-It seems to get stuck randomly during the operation (doesn't get stuck on a specific %)
-I can still access the files where the operation is happening
-Windows Explorer doesn't seems to use lots of memory after it get stuck

It's happened :
-while trying to delete some files on my 2TB internal Hard drive (D)
-while trying to copy videos on D drive from an external SD card
-while trying to copy files from my D drive to my F drive

What I have tried :
-Completely reinstalled windows from scratch

It seems that it mostly happens on my D drive and it would be easy to think it's the problem
However, it worked perfectly fine before I upgraded on windows 10 a few days ago, so I don't understand why it would act like that all of sudden.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Accepted answer
  1. Dale Kudusi 3,266 Reputation points
    2020-09-17T02:36:25.65+00:00

    Hi
    You could try performing a chkdsk:
    Open elevated Command Prompt
    Type chkdsk D: /f /r /x
    Press Enter.

    Also, backup all your D drive data, and try formatting the D drive.

    Check out information in Event Viewer to see if there’s any error massages.

    Were there any hardware changes made recently? Might consider chances of physical damage.

    Best regards.

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