OneDrive don't open for sign-in on AVD VM

William Menant 6 Reputation points

Hi all,

I'm using a custom W10 Enterprise multisession image configured with FSLogix configured and also Azure File Share.
I created an AVD Host Pool using Personal and Automatic configuration.
Unfortunatly, users can't open and sign-in to OneDrive as the app doesn't open or show any window to sign-in. We can only see the disconnected icon at the bottom right of the screen...

Does anyone can help me to solve this issue please? Did I miss any steps to configure FSLogix with Office?
Tanks a lot.

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,359 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,116 questions
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  1. srbhatta-MSFT 8,546 Reputation points Microsoft Employee

    Hello @William Menant ,
    Welcome to Microsoft QnA.
    Have you checked this link?
    If you would have used the marketplace image with M365 Apps then OneDrive would have been installed correctly. Here, I am guessing it's likely a GPO or something in the user profile container that is breaking it from launching/opening. Could you verify that you don't have any GPOs in place and/or anything in the users' profile that's breaking it?

    Please do let me know if the above information helps? Tag me in your response. Thanks!

  2. William Menant 6 Reputation points

    @SRIJIT-BOSE-MSFT unfortunatly, the registry key doesn't exist in my case...
    Another idea please?


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  3. Miguel Carreira 0 Reputation points

    @William Menant this was a long time ago, but do you remember the solution for this? Thank you.

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