OneDrive don't open for sign-in on AVD VM

William Menant 6 Reputation points
2022-08-17T12:52:46.24+00:00

Hi all,

I'm using a custom W10 Enterprise multisession image configured with FSLogix configured and also Azure File Share.
I created an AVD Host Pool using Personal and Automatic configuration.
Unfortunatly, users can't open and sign-in to OneDrive as the app doesn't open or show any window to sign-in. We can only see the disconnected icon at the bottom right of the screen...

Does anyone can help me to solve this issue please? Did I miss any steps to configure FSLogix with Office?
Tanks a lot.

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,359 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,116 questions
0 comments No comments
{count} votes

3 answers

Sort by: Most helpful
  1. srbhatta-MSFT 8,546 Reputation points Microsoft Employee
    2022-08-17T14:19:45.97+00:00

    Hello @William Menant ,
    Welcome to Microsoft QnA.
    Have you checked this link?
    If you would have used the marketplace image with M365 Apps then OneDrive would have been installed correctly. Here, I am guessing it's likely a GPO or something in the user profile container that is breaking it from launching/opening. Could you verify that you don't have any GPOs in place and/or anything in the users' profile that's breaking it?

    Please do let me know if the above information helps? Tag me in your response. Thanks!


  2. William Menant 6 Reputation points
    2022-08-17T15:28:29.717+00:00

    @SRIJIT-BOSE-MSFT unfortunatly, the registry key doesn't exist in my case...
    Another idea please?

    232106-snag-0151.png

    0 comments No comments

  3. Miguel Carreira 0 Reputation points
    2023-07-20T13:43:25.78+00:00

    @William Menant this was a long time ago, but do you remember the solution for this? Thank you.

    0 comments No comments