OneDrive don't open for sign-in on AVD VM

William Menant 11 Reputation points
2022-08-17T12:52:46.24+00:00

Hi all,

I'm using a custom W10 Enterprise multisession image configured with FSLogix configured and also Azure File Share.
I created an AVD Host Pool using Personal and Automatic configuration.
Unfortunatly, users can't open and sign-in to OneDrive as the app doesn't open or show any window to sign-in. We can only see the disconnected icon at the bottom right of the screen...

Does anyone can help me to solve this issue please? Did I miss any steps to configure FSLogix with Office?
Tanks a lot.

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,671 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,341 questions
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  1. srbhatta-MSFT 8,576 Reputation points Microsoft Employee
    2022-08-17T14:19:45.97+00:00

    Hello @William Menant ,
    Welcome to Microsoft QnA.
    Have you checked this link?
    If you would have used the marketplace image with M365 Apps then OneDrive would have been installed correctly. Here, I am guessing it's likely a GPO or something in the user profile container that is breaking it from launching/opening. Could you verify that you don't have any GPOs in place and/or anything in the users' profile that's breaking it?

    Please do let me know if the above information helps? Tag me in your response. Thanks!


  2. William Menant 11 Reputation points
    2022-08-17T15:28:29.717+00:00

    @SRIJIT-BOSE-MSFT unfortunatly, the registry key doesn't exist in my case...
    Another idea please?

    232106-snag-0151.png

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  3. Miguel Carreira 0 Reputation points
    2023-07-20T13:43:25.78+00:00

    @William Menant this was a long time ago, but do you remember the solution for this? Thank you.

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