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Microsoft Edge - Page changes do not appear after hard refresh, cache clear or reboot
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 64%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
Yonkee
1
Reputation point
When a customization change is made and published in Dynamics 365 (CRM), the changes appear for some people and not others. For those that do not see the changes, we say to CTRL-F5, clear their cache/browser history and even reboot. Sometimes it takes days before they see the new changes. Why are some Edge browsers so "sticky"? Is there a good alternative when CTRL-F5, cache/history clearing and rebooting do not work?
Microsoft Edge | Microsoft Edge development
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2022-08-18T03:05:54.777+00:00 Hi @Yonkee
Does the issue also occur in other browsers like Chrome or Firefox? Do the changes appear if they use InPrivate window in Edge?
For the alternative, you can try opening F12 devtools in Edge, then click Network tab and tick Disable cache. After this, don't close F12 devtools window and refresh the page to see if the changes appear.
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Anonymous
2022-08-17T18:19:42.64+00:00