I don't have the same phone number and I need it to saave the new one

thibaud salsa 1 Reputation point

My profil is blocked on windows but not on ubuntu because of the auth with my phone but the thing is I don't use this phone number anymore so what can I do ?

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Dale Kudusi 3,226 Reputation points

    Do you mean the phone number linked to your Microsoft account?
    You could try the following steps to change your phone number:

    1. Log in to your Microsoft account at account.microsoft.com.
    2. Click Security.
    3. Under Security basics, click on UPDATE INFO button under Update your security info.
    4. Verify the last 4 digits of your phone number and it will send you the verification code at that number.
    5. Enter the verification code correctly and you will be redirect to the Security settings page.
    6. Beside of the phone number displayed on your computer, there is a Remove button. Click on it to remove your number.
    7. Once the phone number is remove, click on Add security info add the new number and click Next.
    8. Enter the code that was sent to your new number.
    9. Once the code is entered correctly, it will display the new information.

    Reference: https://support.microsoft.com/en-us/help/12407/microsoft-account-change-email-phone-number

    Best regards.


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