Azure Stack HCI HOST BACKUP using MABS

Aishwarya Upadhye 56 Reputation points

HI team,

  1. I am trying to backup an Azure stack hci host node using MABS console. Though we can configure the backup days and time, recovery point is not getting created online .OS Details :- Azure stack hci OS

Error :- Affected area:\User data
Occurred since: 8/18/2022 12:49:49 PM
Description: Online recovery point creation jobs for Disconnected Client\User data on have failed 1 times. (ID 3188)
An unexpected error occurred while the job was running. (ID 104)

  1. In mabs console ,when i try to recover the HCI NODE . The recovery option is disabled.


Azure Stack HCI
Azure Stack HCI
A hyperconverged infrastructure operating system delivered as an Azure service that provides security, performance, and feature updates.
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Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
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  1. SadiqhAhmed-MSFT 37,536 Reputation points Microsoft Employee

    @Aishwarya Upadhye Thank you for posting your question!

    I understand that you are trying to backup an Azure stack hci host node using MABS and recovery point is not getting created online.

    Error: "The recovery option is disable" not sure what that means but if online backup failed there is no online data to restore.
    Perhaps you could go to monitoring tab and share a print from failed on job which might contain more details about the actual error message.

    Go to Monitoring tab > All Jobs Filter and Failed on the right side.


    "failed 1 time" means failed but not the reasons, so we need the error details that will tell us the real error.

    You try can re-creating the protection group by doing not a manual replica but a replica creation at that time when protection group is created. Refer to -


    If the response helped, do "Accept Answer" and up-vote it

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