how to disable the Outlook Address Book download for a cached mode profile

Андрей Михалевский 3,451 Reputation points
2022-08-18T10:30:27.613+00:00

Hello. Can I use Online AB instead of Offline AB in caching mode ?

DownloadOAB 0 in "HKU:..\Software\Microsoft\Exchange\Exchange Provider\OABs not worked.

Exchange 2019 on-premise

Outlook 2019 Pro plus

Exchange | Exchange Server | Management
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  1. BenOu-MSFT 586 Reputation points
    2022-08-19T08:44:15.127+00:00

    Hi!
    Please create a “ANR Include Online GAL” entry in “HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Cached Mode” path in Outlook’s registry. After that , change the entry’s value to “1”. Then you can restart Outlook to verify whether it works.
    If you want to change Outlook’s default Address Book from “Offline Global Address List” to “Global Address List”, please reference this Microsoft blog:change-the-default-address-book-84c7be39-282a-4096-aeb8-89a2661a5162

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  2. BenOu-MSFT 586 Reputation points
    2022-08-26T01:03:00.883+00:00

    Hi@
    The OAB’s download is designed by the program and cannot be changed. If you must turn it off in Cached Exchange Mode ,I am afraid that you need to break Outlook's OAB function. But I do not suggest you to do that. Microsoft would not take any responsibility if this behavior brings bad consequences.

    If this Answer is helpful, please click "Accept Answer" to upvote it. If you have extra questions about this answer, please click "Comment" and I will come to your aid.

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  3. BenOu-MSFT 586 Reputation points
    2022-08-29T09:02:44.923+00:00

    Hi@
    Is there any update on this thread?
    You're also welcomed to post here if you have more information to share.

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  4. BenOu-MSFT 586 Reputation points
    2022-09-06T07:59:05.91+00:00

    Hi@
    Is there any update on this thread?
    You're also welcomed to post here if you have more information to share.

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    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


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