Hi!
Please create a “ANR Include Online GAL” entry in “HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Cached Mode” path in Outlook’s registry. After that , change the entry’s value to “1”. Then you can restart Outlook to verify whether it works.
If you want to change Outlook’s default Address Book from “Offline Global Address List” to “Global Address List”, please reference this Microsoft blog:change-the-default-address-book-84c7be39-282a-4096-aeb8-89a2661a5162
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
If this Answer is helpful, please click "Accept Answer" to upvote it. If you have extra questions about this answer, please click "Comment" and I will come to your aid.