My game was flawless during development but failed when i submitted for cert

Noah sides 21

So my game was flawless during development, but when I submitted for cert, it failed because my app was stuck on a pop up and they couldn’t do anything, what’s wrong?

Roy Li - MSFT 32,051 Reputation points Microsoft Vendor

2020-09-17T02:45:59.24+00:00

@Noah sides , could you please share more information about the submission process? Are you following some documents? If it is, could you please share the document with me and tell me in which step you get stuck?
Noah sides 21 Reputation points

2020-09-17T04:19:52.563+00:00

I’m following this tutorial for pc https://youtu.be/AKCxHDrbiwc
Roy Li - MSFT 32,051 Reputation points Microsoft Vendor

2020-09-17T08:33:31.3+00:00

@Noah sides So could you please tell me in which step do you get the behavior?
Noah sides 21 Reputation points

2020-09-17T17:11:03.073+00:00

So I build it and the build goes on my pc but that’s when it happens
Roy Li - MSFT 32,051 Reputation points Microsoft Vendor

2020-09-18T03:19:53.05+00:00

Do you mean it happens when you create a package?
Noah sides 21 Reputation points

2020-09-18T04:27:15.437+00:00

Yes I do..
Roy Li - MSFT 32,051 Reputation points Microsoft Vendor

2020-09-21T06:26:51.657+00:00

Could you please share with me a screenshot of the issue you meet when you are creating a package?