Microsoft Azure Storage Explorer Problem

Carolyn Schroeder 186 Reputation points

I am using Microsoft Azure Storage Explorer to download a BACPAC. This created the error message I have included. This morning when I went to capture the error, Storage Explorer shut down with the same error. All I was doing was to look at my storage directories.

Azure Storage Explorer
Azure Storage Explorer
An Azure tool that is used to manage cloud storage resources on Windows, macOS, and Linux.
204 questions
{count} votes

Accepted answer
  1. Sumarigo-MSFT 40,726 Reputation points Microsoft Employee

    @Carolyn Schroeder Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

    Based on the error message : This is due to closing the window while an update is downloading or Application Insight package issue.

    Go to this folder: C:\Users\<yourusername>\AppData\Roaming\StorageExplorer
    Use notepad to edit settings.json, modify this “application.other.enableAppInsightsDiskRetryCache” to false.
    If this property is not there, just add it to the json.
    Example below:

    Save the file, restart Storage Explorer. The error dialog should be gone.

    Make sure you're running the latest version of Storage Explorer.

    Check existing resources, such as the troubleshooting guide or the release notes. You'll find solutions to common problems or issues we are aware of.

    Please let us know if you have any further queries. I’m happy to assist you further.

    Please do not forget to 232839-screenshot-2021-12-10-121802.png and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

    0 comments No comments

1 additional answer

Sort by: Most helpful
  1. Damiano Andresini 171 Reputation points

    As first option you can try to Unistall\Install Storage Explorer or verify if there is an update.
    Then if the problem it'snt fix try to execute Storage Explorer as Administrator.
    Send me any feedback


    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments