Microsoft Azure Storage Explorer Problem

Carolyn Schroeder 186 Reputation points
2022-08-18T13:50:47.527+00:00

I am using Microsoft Azure Storage Explorer to download a BACPAC. This created the error message I have included. This morning when I went to capture the error, Storage Explorer shut down with the same error. All I was doing was to look at my storage directories.

Azure Storage Explorer
Azure Storage Explorer
An Azure tool that is used to manage cloud storage resources on Windows, macOS, and Linux.
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  1. Sumarigo-MSFT 45,771 Reputation points Microsoft Employee
    2022-08-19T13:36:44.493+00:00

    @Carolyn Schroeder Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

    Based on the error message : This is due to closing the window while an update is downloading or Application Insight package issue.

    Go to this folder: C:\Users\<yourusername>\AppData\Roaming\StorageExplorer
    Use notepad to edit settings.json, modify this “application.other.enableAppInsightsDiskRetryCache” to false.
    If this property is not there, just add it to the json.
    Example below:
    232941-image.png

    Save the file, restart Storage Explorer. The error dialog should be gone.

    Make sure you're running the latest version of Storage Explorer.

    Check existing resources, such as the troubleshooting guide or the release notes. You'll find solutions to common problems or issues we are aware of.

    Please let us know if you have any further queries. I’m happy to assist you further.


    Please do not forget to 232839-screenshot-2021-12-10-121802.png and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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  1. Damiano Andresini 171 Reputation points
    2022-08-19T07:14:00.013+00:00

    As first option you can try to Unistall\Install Storage Explorer or verify if there is an update.
    Then if the problem it'snt fix try to execute Storage Explorer as Administrator.
    Send me any feedback

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