Certification Share button missing

Loubet Jambert, Diego 46 Reputation points


Good morning,
yesterday I pass the AI fundamentals exam. I´m able to see it in the Microsoft certification page. When clicking on "view certification details" I was able to see the "share" option. But when clicking on it I was shown a "page not found" in credly. This issue happened to me before, at it seems that the credential was assigned to "xxxx@xx.com" instead of "xx.xx@xx.com". So I found a place in my details where I found the wrong email and corrected it.

After that, I try sharing it again but the "share" icon is not there anymore.

So there are two problems:

  1. Certifications assigned to the wrong email. Can this be amended or will be amended for future certifications? *
  2. Certification Share buttom missing

*I talked to Credly support also, we are going to add the wrong email to the account anyway in order to get the certificate, but I suppose I´ll need to see the share icon again.

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Accepted answer
  1. Dave Patrick 426.2K Reputation points MVP

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with cert results and transcripts in dedicated forums here. (Participate\Ask A Question)
    Certification Profile/Certification Dashboard
    Microsoft Certification / Exams / Score Reports or Exam Results
    Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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