Certification Share button missing

Loubet Jambert, Diego 46 Reputation points
2022-08-18T13:39:11.09+00:00

232453-captura-de-pantalla-2022-08-18-102951.png

Good morning,
yesterday I pass the AI fundamentals exam. I´m able to see it in the Microsoft certification page. When clicking on "view certification details" I was able to see the "share" option. But when clicking on it I was shown a "page not found" in credly. This issue happened to me before, at it seems that the credential was assigned to "xxxx@xx.com" instead of "xx.xx@xx.com". So I found a place in my details where I found the wrong email and corrected it.

After that, I try sharing it again but the "share" icon is not there anymore.

So there are two problems:

  1. Certifications assigned to the wrong email. Can this be amended or will be amended for future certifications? *
  2. Certification Share buttom missing

*I talked to Credly support also, we are going to add the wrong email to the account anyway in order to get the certificate, but I suppose I´ll need to see the share icon again.

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Accepted answer
  1. Dave Patrick 426.2K Reputation points MVP
    2022-08-18T13:51:30.93+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with cert results and transcripts in dedicated forums here. (Participate\Ask A Question)
    Certification Profile/Certification Dashboard
    Microsoft Certification / Exams / Score Reports or Exam Results
    Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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