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How do I add or change billing account?

somoa 1 Reputation point
2022-08-19T01:44:21.423+00:00

Hi

I have a problem were I cannot add or change any of the billing account details on the 365 admin page. I am logged on with a global admin for the Azure tenant.

There is a blank billing account name and if I open it there is no details in it.

On top of this unless I use a direct link I found on the internet redirecting me to billing account page, It does not show up on the left menu.

Does anyone know how I can update or add a correct billing account?

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  1. Dillon Silzer 54,926 Reputation points
    2022-08-19T02:46:59.92+00:00

    Hi @omoa-5239

    I would recommend raising a ticket in Microsoft 365 Admin Center:

    1) Go to the bottom right and press Help & support

    232683-image.png

    2) Type in your problem and press Contact support

    232578-image.png

    Finish creating the ticket and Microsoft will work with you to figure out your billing issue.

    If this is helpful please accept answer.

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