Share via

Why teams presence stuck in "in a call" for few users?

Vinod Survase 4,756 Reputation points
2022-08-19T09:08:56.66+00:00

Why teams presence stuck in "in a call" for few users?

Please provide the solution on this.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,680 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
12,798 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Dillon Silzer 57,586 Reputation points
    2022-08-20T03:38:51.427+00:00

    Hi @Vinod Survase

    You may want to clear the Microsoft Teams Client Cache. In the article below by Mark Vale you can manually clear the cache folders or use the PowerShell script to accomplish the task.

    https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/

    Suggestion stems from https://techcommunity.microsoft.com/t5/microsoft-teams/teams-status-stuck-on-in-a-call/m-p/1238413

    -------------------------------

    If this is helpful please accept answer.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.