Why teams presence stuck in "in a call" for few users?

Vinod Survase 4,706 Reputation points
2022-08-19T09:08:56.66+00:00

Why teams presence stuck in "in a call" for few users?

Please provide the solution on this.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
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  1. Dillon Silzer 54,746 Reputation points
    2022-08-20T03:38:51.427+00:00

    Hi @Vinod Survase

    You may want to clear the Microsoft Teams Client Cache. In the article below by Mark Vale you can manually clear the cache folders or use the PowerShell script to accomplish the task.

    https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/

    Suggestion stems from https://techcommunity.microsoft.com/t5/microsoft-teams/teams-status-stuck-on-in-a-call/m-p/1238413

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    If this is helpful please accept answer.