Why teams presence stuck in "in a call" for few users?

Vinod Survase 2,641 Reputation points
2022-08-19T09:08:56.66+00:00

Why teams presence stuck in "in a call" for few users?

Please provide the solution on this.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
5,885 questions
Microsoft Graph Teamwork API

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  1. Dillon Silzer 36,031 Reputation points
    2022-08-20T03:38:51.427+00:00

    Hi @Vinod Survase

    You may want to clear the Microsoft Teams Client Cache. In the article below by Mark Vale you can manually clear the cache folders or use the PowerShell script to accomplish the task.

    https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/

    Suggestion stems from https://techcommunity.microsoft.com/t5/microsoft-teams/teams-status-stuck-on-in-a-call/m-p/1238413

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