Why teams presence stuck in "in a call" for few users?

Vinod Survase 4,706 Reputation points

Why teams presence stuck in "in a call" for few users?

Please provide the solution on this.

Microsoft Teams
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A Microsoft customizable chat-based workspace.
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Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
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  1. Dillon Silzer 54,746 Reputation points

    Hi @Vinod Survase

    You may want to clear the Microsoft Teams Client Cache. In the article below by Mark Vale you can manually clear the cache folders or use the PowerShell script to accomplish the task.


    Suggestion stems from https://techcommunity.microsoft.com/t5/microsoft-teams/teams-status-stuck-on-in-a-call/m-p/1238413


    If this is helpful please accept answer.