Teams Mobile app not allowing 2 accounts

Question

Hi

We have users who are facing issue when accessing teams with 2 different accounts.

They error prompted asks to delete one of the accounts and keep only one account in the app.

Kindly let us know if there is any policy change or do we have any fix for this

Answer 1

Hi @IBN

You add two different accounts (one work account and personal accounts). At this time you cannot add two different work accounts. This is currently be implemented but there is no date determined when it will be implemented:

Enable usage of multiple Teams accounts at the same time (feedback)

https://feedbackportal.microsoft.com/feedback/idea/d256e0f6-262e-ec11-b6e6-00224827bbc2

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