Hello, community, Could you help me to install Libre Office in an Azure web app on the Java stack? I connect via ssh and run the following commands: apt-get update apt-get install LibreOffice The installation occurs, but it does not persist, and sometime later, it disappears, and I have to do the same process. I don't use DevOps, and the application has an error when I create a script to start with the web app. Thanks

@amandamonteiro-2450 Thank you for reaching out to Microsoft Q&A. Apologize for the inconvenience caused on this. This is a known phenomenon on App Service, as data only persists under /home directory only and to make the installations persist it is advisable to use a custom start up script. You need create a custom startup script named demo.sh from SSH command line inside /home directory and add the below cmdlets in it:- apt-get update apt-get -y install libreoffice Add this path /home/demo.sh under Startup Command in Configuration blade of the web app. As the modules is of a larger size, it is recommended to increase startup time of the application container to 600 seconds by using the app setting WEBSITES_CONTAINER_START_TIME_LIMIT = 600 . Post making the above suggested changes, we can see that LibreOffice library still persists after the webapp restarts. I would suggest you validate from your end as well. Feel Free to reach back to me if you have any further questions on this.

Install Libre Office Azure Webapp

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VenkateshDodda-MSFT 19,646 Reputation points Microsoft Employee

2022-08-22T06:15:57.5+00:00
@amandamonteiro-2450 Thank you for reaching out to Microsoft Q&A. Apologize for the inconvenience caused on this.

This is a known phenomenon on App Service, as data only persists under /home directory only and to make the installations persist it is advisable to use a custom start up script.

You need create a custom startup script named demo.sh from SSH command line inside /home directory and add the below cmdlets in it:- apt-get update
apt-get -y install libreoffice

Add this path /home/demo.sh under Startup Command in Configuration blade of the web app.

As the modules is of a larger size, it is recommended to increase startup time of the application container to 600 seconds by using the app setting WEBSITES_CONTAINER_START_TIME_LIMIT = 600.

Post making the above suggested changes, we can see that LibreOffice library still persists after the webapp restarts. I would suggest you validate from your end as well.

Feel Free to reach back to me if you have any further questions on this.
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amandamonteiro-2450 51 Reputation points

2022-08-22T08:53:37.273+00:00

Hi @VenkateshDodda-MSFT
I already tried to put this script on command startup, but when I did that, my app dont started and given de followin error "Application error ;(" as if the application tried to start but would need the startup command

and I installed on home directory too

VenkateshDodda-MSFT 19,646 Reputation points Microsoft Employee

2022-08-22T09:02:21.253+00:00

@amandamonteiro-2450 Thanks for your response. As mentioned earlier in my response can you try adding those apt-get cmdlets into a file and save it under /home directory and passing the file path as value to the startup command in the configuration from portal.

amandamonteiro-2450 51 Reputation points

2022-08-22T10:08:28.27+00:00

I already did!
But didnt work

amandamonteiro-2450 51 Reputation points

2022-08-22T10:13:16.133+00:00

Configuration

Error After:

Script-statup

amandamonteiro-2450 51 Reputation points

2022-08-22T10:19:22.15+00:00

libmcrypt-dev was a test,
anyway, when I put the script to start it gives an error in the application, what looks like it needs a command to start the application, inside the script

VenkateshDodda-MSFT 19,646 Reputation points Microsoft Employee

2022-08-22T10:59:39.587+00:00

@amandamonteiro-2450 , Thanks for your swift response. You can trouble shoot your app either by Enabling log streaming in app service to identify the error your logs files or you can run the Diagnostic and solve problems which can help you to identify the cause.

amandamonteiro-2450 51 Reputation points

2022-08-22T11:52:46.53+00:00

I will enable it.

amandamonteiro-2450 51 Reputation points

2022-08-22T11:52:53.38+00:00

I will enable it.

amandamonteiro-2450 51 Reputation points

2022-08-22T12:41:20.103+00:00

amandamonteiro-2450 51 Reputation points

2022-08-22T13:41:11.993+00:00

I did the test and left only the path /home/startup.sh without script, and just by putting this path in the field the application Startup Command

even without any information and without script. just by adding the path the application gets the error

VenkateshDodda-MSFT 19,646 Reputation points Microsoft Employee

2022-08-23T07:45:28.873+00:00

@amandamonteiro-2450 Thanks for sharing the log stream logs. Looking at the above logs i understood that the custom start up script has completed successfully this implies the library libmcrypt-dev got installed without any issues. However, the webapp is not able to serve the requests since the container does not respond to HTTP pings on port 80 as shown in below.

I have taken the web app name from the above shared screenshot (i.e., primmagov) and looked at the backend logs I see that currently the webapp is up and running.

Feel free to reach back to me if you have any further questions on this.

amandamonteiro-2450 51 Reputation points

2022-08-23T11:59:10.51+00:00

Hi @VenkateshDodda-MSFT
Its running because I removed the script, even if I put a blank script, which has no command, the application does not come up.
The problem is not in the script, but in the startup command that I must put some parameter to start my container

Unfortunately I'm still facing the problem and I couldn't solve it.

VenkateshDodda-MSFT 19,646 Reputation points Microsoft Employee

2022-08-24T06:46:23.677+00:00

@amandamonteiro-2450 Thanks for your patience on this. This would need one on one offline support, for deeper investigations and might need to engage product team as well and I will suggest you to open a support ticket.
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Install Libre Office Azure Webapp

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