Remote Desktop Printing Issue on Mac OS - How to resolve?

Wintermöwe 1 Reputation point

Dear Community,

I've got the following issue:

I use VPN to access an Win11 Pro PC and Microsoft Remote Desktop for Mac OS
When I am connecting from Mac OS Big Sur (Mac Book Pro 2013) then I can see the forwarded printer and I can print for example from MS Office. But in some other software, I always get a message "can't write image - DeviceMode not valid".

When I log in from Parallels - Windows 10 Pro - Microsoft Remote Desktop for Windows:
I do not get any error message. Forward printing works.

Are there ways to solve these problems?

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,231 questions
0 comments No comments
{count} votes