My account got hacked

gurek brar 1 Reputation point
2022-08-20T19:48:14.527+00:00

My Microsoft account has been hacked that is connected to my Minecraft account. Its been almost 2 weeks now I've had no luck with xbox support or mojang support so this is my last try, They changed the email to the account so I can't just use account recovery. I do have my transaction id for my minecraft account and still have access to the email that was originally connected to the account. (sorry i do not know how to use tags)

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
35,752 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Dave Patrick 426K Reputation points MVP
    2022-08-20T20:03:28.06+00:00

    If an account access problem then try resetting via the account recovery form
    https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    Use the Get Help app here to chat online with someone
    https://support.microsoft.com/ContactUs

    --please don't forget to upvote and Accept as answer if the reply is helpful--