How to cancel mail forwarding ?

Андрей Михалевский 3,451 Reputation points
2022-08-22T07:33:43.11+00:00

Hi. 3 servers Exchange 2019 - on-premise.

On a single server database only for archives. This server is currently unavailable.

I cannot apply the mail forwarding settings in ecp, in the user profile. Server unavailability error.

I cancelled the redirect using Powershell:

Set-Mailbox -Identity bulgakova -ForwardingAddress $null

But the forwarding still works:

Timestamp EventId Source Sender Recipients
--------- ------- ------ ------ ---------- --------------
22. 08.2022 10:05:32 RECEIVE MAILBOXRULE bulgakova@keyman .com {nebogatov@keyman .com}
22. 08.2022 10:05:33 DELIVER STOREDRIVER bulgakova@keyman .com {nebogatov@keyman .com}
22. 08.2022 10:07:07 RECEIVE MAILBOXRULE bulgakova@keyman .com {nebogatov@keyman .com}
22. 08.2022 10:07:07 DELIVER STOREDRIVER bulgakova@keyman .com {nebogatov@keyman .com}

Can I somehow cancel the redirection while the server is not available ?

Exchange | Exchange Server | Management
0 comments No comments
{count} votes

Accepted answer
  1. KyleXu-MSFT 26,396 Reputation points
    2022-08-23T07:09:26.75+00:00

    @Андрей Михалевский

    Due to this server is not available, we cannot remove this configuration in a normal method. Here may be a workaround for you:
    233926-1.png

    If you want to remove the auto-forward configuration, you may need to recover the broken Exchange server first.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


    0 comments No comments

3 additional answers

Sort by: Most helpful
  1. Andy David - MVP 157.5K Reputation points MVP Volunteer Moderator
    2022-08-22T11:47:20.407+00:00

    Use ADUC and enable the Attribute Editor under Advanced Features
    http://woshub.com/active-directory-attribute-editor/#:~:text=The%20Active%20Directory%20Attribute%20Editor,shown%20in%20the%20ADUC%20console.
    Filter on Only attributes that have values to make it easy to find, scroll down
    then find the MSExchangeForwarding attributes and clear there


  2. Andy David - MVP 157.5K Reputation points MVP Volunteer Moderator
    2022-08-22T13:54:24.953+00:00

    Generic Forwarding is when you forward to a SMTP address.
    If you are forwarding to another internal mailbox the field is
    altRecipient


  3. Andy David - MVP 157.5K Reputation points MVP Volunteer Moderator
    2022-08-22T15:27:28.477+00:00

    Check outlook rules for that account.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.