Unable to renew Microsoft 365 Certified: Teams Administrator Associate

Mahmoud Shaban 1 Reputation point

Unable to renew Microsoft 365 Certified: Teams Administrator Associate
Hi, I forgot to renew my Microsoft 365 Certified: Teams Administrator Associate certification before the expiry date. While I was going to retake the MS-700 to regain this cert, I was able to schedule the exam, hence there's no way that I can get the certificate again. Could you please advise? Below is the error msg that I got.

50080: Our records indicate that you have already taken this exam. You can only retake this exam if you previously failed it or it meets Microsoft’s exam retake policy.

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  1. JimmySalian-2011 41,931 Reputation points


    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:
    Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams
    Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam
    Microsoft Certification - Vouchers/Discounts: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer

    Pearson VUE Support:
    Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
    Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact


    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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  2. Dave Patrick 426.2K Reputation points MVP

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with certification renewal in dedicated forums here. (Participate\Ask A Question)
    Microsoft Certification/Certifications/Renewal

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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