Hi,
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Can you please check and provide the output of these command
Get-ADSyncAutoUpgrade or
Get-ADSyncAutoUpgrade -Detail
The Azure AAD Connect automatic upgrade is enabled by default for the following, so please review the below list and if any of these applies :
Express settings installation and DirSync upgrades.
Using SQL Express LocalDB, which is what Express settings always use. DirSync with SQL Express also use LocalDB.
The AD account is the default MSOL_ account created by Express settings and DirSync.
Have less than 100,000 objects in the metaverse.
Is the installation an express or custom installation? As it will be important part of this issue and troubleshooting:
In order to eligible for an automatic upgrade, you must not meet any one of the following conditions:
Result Message Description
UpgradeNotSupportedCustomizedSyncRules You have added your own custom rules to the configuration.
UpgradeNotSupportedInvalidPersistedState The installation is not an Express settings or a DirSync upgrade.
UpgradeNotSupportedNonLocalDbInstall You are not using a SQL Server Express LocalDB database.
UpgradeNotSupportedLocalDbSizeExceeded Local DB size is greater than or equal to 8 GB
UpgradeNotSupportedAADHealthUploadDisabled Health data uploads have been disabled from the portal
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