Upon completing certificate request in IIS 10, the SSL certificate will disappear if I navigate away or refresh the page.

ic_kelley 46 Reputation points

I was following the directions from GoDaddy (here) to install our SSL certificate, and when I select the action 'Complete Certificate Request', the wizard pops up, everything works fine, and the new certificate is listed on the Server Certificates page. Once I navigate away from this page, however, the certificate disappears from the list.

How can I get this to stop disappearing from the list?

Internet Information Services
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Accepted answer
  1. Yurong Dai-MSFT 2,776 Reputation points Microsoft Vendor

    Hi @ic_kelley ,

    If the server does not have a private key associated with the imported certificate, the certificate disappears on refresh. You can try to solve this problem by following steps in this link.

    Also, there is a nice blog post about server certificate disappearing in IIS after installation, you can read it.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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    Best regards,

    Yurong Dai

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