Windows 10 unable to access network shared drive on Windows server 2003

Question

Hi,

We have an old windows 2003 server which shares a folder. I am unable to open it by \ServerName\ShareName on Windows 10 computer, however I can open it by IP address like \192.16.1.5. It's not DNS issue because I can ping the server name from the Windows 10 computer. The issue can be resolved by enable SMB client version 1 on some computers, but not all. Some other computers even with SMB Client v1 enabled, I still can't open \ServerName, but IP still works.

What should be the problem? Where did I miss? Need help!

Thanks,

Answer 1

Hi,

Thank you for posting in Q&A!

In regards to your issues, can you try to access the sharing folder use FQDN?
You can try to
（1） Add the DNS domain suffix in the TCP/IP advanced properties of the troubled computer.

（2）Delete Offline Files Cache：
Open Registry editor (Execute Regedit from Run window)
Go to this key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Csc\Parameters
If Parameters key does not exist under CSC you can add it.
Now in the Parameters node create a new registry value with the name FormatDatabase of type REG_DWORD (i.e DWord 32-bit value)
Set the data in this new registry value to 1.
Close registry editor
Reboot the machine

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Answer 2

It seems to work but seems inconsistent we have been struggling with this issue for months.

Answer 3

Alguém tem alguma ideia de como superar este problema ?
Tambem estou com maquinas com windows 10 precisando acessar compartilhamento em w server 2003, visto que ainda usamos sistemas legados e só rodam nesta versão de sistema operacional.