Do not come @mention notification to the mail

Denis 1 Reputation point

Good afternoon! No email notifications are received when using @mentions in the work item. According to the statistics tab, notifications are sent, but they are not received by email. Emails are sent to the mail, if only in the notification parameters to subscribe to the work item.

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  1. SnehaAgrawal-MSFT 18,191 Reputation points

    Thanks! It seems you are using Azure DevOps, Notification []

    Check this similar issue here,

    Also currently only these (Azure community support | Microsoft Learn) tags are supported in Microsoft Q&A forum

    For Azure DevOps suggest you ask your query on Developer community :

    If response provided was helpful, please do mark the post which was helpful by clicking on ‘Accept Answer’ & ‘Up-Vote’ to benefit the community find the right answers.

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