Do not come @mention notification to the mail

Question

Good afternoon! No email notifications are received when using @mentions in the work item. According to the statistics tab, notifications are sent, but they are not received by email. Emails are sent to the mail, if only in the notification parameters to subscribe to the work item.

Answer 1

Thanks! It seems you are using Azure DevOps, Notification [https://learn.microsoft.com/en-us/azure/devops/notifications/at-mentions?view=azure-devops]

Check this similar issue here, https://developercommunity.visualstudio.com/t/do-not-come/925823

Also currently only these (Azure community support | Microsoft Learn) tags are supported in Microsoft Q&A forum

For Azure DevOps suggest you ask your query on Developer community : https://developercommunity.visualstudio.com/search?space=21

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