Certification profile is blank

Daniel Ormrod 1 Reputation point
2022-08-23T07:00:36.58+00:00

When i try to acess my certification profile the page is just blank

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
35,960 questions
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Dave Patrick 426.1K Reputation points MVP
    2022-08-23T13:08:52.583+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with cert results and transcripts in dedicated forums here. (Participate\Ask A Question)
    Certification Profile/Certification Dashboard
    Microsoft Certification / Exams / Score Reports or Exam Results
    Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    0 comments
  2. Limitless Technology 39,351 Reputation points
    2022-08-23T14:49:22.073+00:00

    Hello there,

    Have you tried clearing the browser cache and try accessing the dashboard in Incognito mode?

    The below thread discusses the same issue and you can try out some troubleshooting steps from this and see if that helps you to sort the Issue.

    Blank page on certification profile login https://trainingsupport.microsoft.com/en-us/mcp/forum/all/blank-page-on-certification-profile-login/1a454ec1-34d2-4822-8e5c-05223432b0db

    Blank Page when opening the certification profile https://trainingsupport.microsoft.com/en-us/mcp/forum/all/blank-page-when-opening-the-certification-profile/7681b275-235a-4798-988c-bedb78075021

    -----------------------------------------------------------------------------------------------------------------------------------------------------

    --If the reply is helpful, please Upvote and Accept it as an answer–

    0 comments