Unable to pay invoice and unable to create support request, any solution Microsoft?

Stanko Opacic 1 Reputation point
2022-08-23T08:20:30.557+00:00

So I have 2 unpaid invoices in Azure portal. Now I've realized that my payment is invalid and I've updated it with new one. Once I've tried to pay past invoices with new payment method I've got "you can't pay this invoice in the portal. Please contact Azure support for assistance". I've created a request several days ago and didn't got any usefull information from MS. Today I've decided to raise additional request on this topic and all of a sudden I can't contact support anymore and seems my subscription has been deleted. Most annoying thing of all is that I can't use portal and I wanted to settle my debt.
If anyone had this kind of EXP, help would mean a lot since microsoft seems unintrested for it.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Luca Lionetti 3,131 Reputation points
    2024-02-27T22:28:41.5933333+00:00

    Hi, Welcome to Microsoft Q&A community forum! Try contacting Azure support at x/twitter https://twitter.com/AzureSupport

    @AzureSupport Hope this helps Cheers Luca Please "Accept as Answer" and Upvote if the answer provided is useful, so that you can help others in the community looking for remediation for similar issues

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