This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 50%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
there is one more settings, called "user controlled". this would be the perfect setting for us, but in the users team client I can´t see anything where he can control this.
Can you be a bit more specific here, which setting exactly are you talking about? Generally speaking, "user controlled" refers to settings that can be configured when posting a message, creating a meeting and so on.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Hi @Jo Te
Could you describe more details about what you want user to control in Teams client?
I mean the function "Busy on busy when in a call"
There is a drop down where I can choose "not enabled, "enabled" "unanswered" and "user controlled", but if i choose "User controlled" and check in my Teams account with my standard user, there is nothing in my Teans client where I can configure the "busy on Busy" option.
Hi @Jo Te
This is the Teams admin calling settings for your reference:
Not enabled, which is the default setting, means no busy option is enabled and new incoming calls can still go to the user when he/she is already in a call.
Enabled means new or incoming calls will be rejected with a busy signal:
User Controlled means user can choose by themselves to accept or reject when a new calls comes in.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 69%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Hi,
for me the definition makes no sense, because then "Not enabled" and "User controlled" would be the same?
I would assume that's a bug in the client, where there's a button or so missing.