Virtual Machineが頻繁に再起動を起こす。OSの障害にはどのように気をつければ良いのか？

Question

Virtual Machineが頻繁に再起動を起こす。

Reboot initiated from inside the machine (Customer Initiated)
Machine crashed (Customer Initiated)

「A reboot was triggered from inside the virtual machine. This could be due to a virtual machine operating system failure or as requested by an authorized user or process. The virtual machine will be back online after the reboot completes.」

OSの障害が原因のようだが、VMの場合、何を気をつければ良いのか？

Answer 1

Hi @tasuki kobori ,
Welcome to Microsoft QnA.
Customer initiated reboot means that either there has been some OS crash, or some custom application within the VM is causing these frequent reboots, or maybe some other user who has login access to the VM is manually rebooting it abruptly.
It is either of the above.
To avoid these from happening, you need to check the logs inside the VM as to what is causing the issue. I can suggest a few logs from where you can start.
Please start with the event viewer logs for System, Application and Remote desktop services, and then filter those logs for Errors and Warnings and check for any such error or warning. If you do not find anything, then check for normal Information for the above three log files during the time frame when the reboot happened and see which process/application is causing the OS to shut down, and you'll be able figure out the cause.

Hope the above information helps. Feel free to reach back and tag me if you have any questions. Thanks.

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