we want to store the emails on SharePoint online site(missing email info after drag and drop).

TA.Saurabh.Singh 41 Reputation points
2022-08-23T17:46:17.353+00:00

we want to store the emails on SharePoint online site however to address missing for emails in sharepoint and sometime subject/attachment name.

We are using sharepoint online infra.

234157-saving.png

Microsoft 365 and Office | SharePoint Server | For business
Microsoft 365 and Office | SharePoint | For business | Windows
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  1. Xuyan Ding - MSFT 7,601 Reputation points
    2022-08-24T01:40:05.617+00:00

    Hi @TA.Saurabh.Singh

    Per my test,emails will save subject and attachment name by dragging and dropping. Does your problem of missing parts of your email occur occasionally or all the time?
    Or I misunderstood what you mean, if not, please provide a screenshot of the email saved in the library.
    234277-microsoftteams-image-2.png

    =============================================

    Updated:
    If your mail is using BCC, the information for the corresponding field will not be displayed. Shows as follows:
    235205-image.png


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  2. TA.Saurabh.Singh 41 Reputation points
    2022-08-24T07:29:22.997+00:00

    Hello,

    As you can see to address missing(Undisclosed recipeint).

    234336-saving.png


  3. Paul de Jong 806 Reputation points
    2022-08-24T07:37:53.38+00:00

    As @Xuyan Ding - MSFT has described you can simply drag and drop emails into SharePoint in most popular browsers (Edge, Chrome but not FireFox). The emails will be named based on the subject. You can also drag and drop email attachments.

    There are limitations you need to be aware off.

    • when multiple emails are uploaded with the same subject then the uploaded emails will use sequence numbers like <subject>(2).msg etc..
    • SharePoint provides a preview option for emails. The preview typically takes several seconds.
    • Keep in mind that attachments cannot be opened from the preview. Users need to download the email and then open the email with their mail client first. In some cases (e.g. iPad without Outlook) this will not work.
    • The SharePoint preview shows the sent date in UTC. That may confuse users because the same email displayed in Outlook uses the local time zone.
    • email metadata like subject, sent date, from, conversation, ... is not automatically extracted into SharePoint columns. This prevents the use of the metadata for filtering, sorting and searching. For example, it is possible to configure the SharePoint search to use the same search syntax as in Outlook. For example, from:Microsoft subject:sharepoint

    There are lots of Outlook add-ins to provide integration with SharePoint (link). There are also SharePoint apps (example) that address above limitations.

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