Windows 2019 Standared VM can not be activated after lift-and-shift migration from on-prem Hyper-V host server

Jeff Xiao 1 Reputation point

We have lift-and-shift migrated 6 VMs from on-prem hosting Hyper-V server (Windows 2019 DataCenter edition) to Azure.

4 of them are Windows 2012R2 and 2 are Windows 2019 Standard.

We choose "pay-as-you-go" licensing for those migrated Azure VMs, as we don't have the software assurance agreement,

The 4 Windows 2012R2 had no issue being "activated" as soon as migrated to Azure, but the two Windows 2019 Standard can not be activated -

When I tried to activate in "Setting", I got below error:

Tried to request a "support" within my Azure Admin Portal, and got directed to this article which did not solve the issue,

Called MS' license hot line twice - got dropped while being transferred to "technical support"...

Any help would be greatly appreciated!

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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Azure Migrate
Azure Migrate
A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.
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  1. Dave Patrick 426K Reputation points MVP
    1 person found this answer helpful.