How do I purchase PSTN calling plans

IBN 4,331 Reputation points
2022-08-23T23:30:16.863+00:00

Hello

I'm looking for to add calling plan to users. The customer previously bought the Teams Phone system, and now he need to add calling plan, but on the services add-on they don't appears.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,030 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. SokiGuo-MSFT 22,921 Reputation points Microsoft Vendor
    2022-08-24T07:41:54.98+00:00

    @IBN

    The following steps show the process to purchase calling plans:

    1. You must first purchase a Phone System add-on license. To do that, sign in to the Microsoft 365 admin center and choose Billing> Purchase services > Add-on subscriptions > Buy now.
    2. After you buy Phone System licenses, you can buy the Calling Plan by sign in to the Microsoft 365 admin center and choose Billing > Purchase services > Add-on subscriptions, and then selecting Buy now. You'll see the Calling Plans there.

    If you want to add a capability, buy one add-on license for each user who will use it. For more details about Microsoft Teams add-on licenses, you could refer to this link’s table.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.