Update fails with 0x80d02002

Question

I am in the process of completing a fresh install of WSUS. This time I am using SQLServer for WSUS db and remote drive for content.

WSUS and SQLServer are Hyper-V server2012R2 Std.

The connection from WSUS to SQLServer is done. the contecn data base on host server is completed (\Hostsvr\LongNT\WSUS) date data is present.

I selected an update to be applied to a Win11 system and it shows up in available updates but it fails to download with 0x80d02002.

I suspect some permission, port, protocol is amiss.

ow do I properly configure for this architecture to download the update to the client system.

Answer 1

Have you tried rebooting? SQL Server updates typically fail if there are pending reboots. Then again, that should fail the download.

Answer 2

Hi @John Lenz ,

This error 0x80d02002 may caused by corrupted Windows Update components, or incompatible software or drivers in the system.

Is your WSUS server setup correctly for Windows as a Service (WaaS)?

https://www.ajtek.ca/wsus/how-to-setup-manage-and-maintain-wsus-part-3-windows-as-a-service-waas-and-group-policy-administrative-templates/

Second, are you approving the right updates that the computers are telling you they 'NEED'?

https://www.ajtek.ca/wsus/how-to-setup-manage-and-maintain-wsus-part-6-selecting-your-test-systems-the-approvals-process/

Besides, is there any error information in the windowsupdates.log? Please check this log. If there are any error messages, please share them with us, note: erase the private information.

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