How to avoid Teams call dropping

IBN 4,321 Reputation points
2022-08-24T20:57:26.637+00:00

Hello

We have a user who is experiencing teams call dropping.

I would like to know if there is any recommendations on changes that could need to be made to the user's network to avoid call drops. (ie: Ports to open, etc).

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Dillon Silzer 54,281 Reputation points
    2022-08-24T21:02:48.76+00:00

    Hi @IBN

    Please see the following for network optimization and ports:

    Skype for Business Online and Microsoft Teams

    https://learn.microsoft.com/en-us/microsoft-365/enterprise/urls-and-ip-address-ranges?view=o365-worldwide#skype-for-business-online-and-microsoft-teams

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    If this is helpful please accept answer.

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